DELL Recruitment 2021 – DELL Technologies has released new jobs for Technician, Technical Support vacancies. Dell career 2021 | DELL Jobs 2021 | You will find complete information about this job like – application process, important dates, application fees, age limit, admt card, result, selection process, exam pattern, cutt-off, eligibility, number of vacancies, pay scale etc. We also mention that “Who can apply” this feature ensures that you are eligible or not. Subscribe our Website www.tipsviralbuzz.xyz (NEO WORLD TECH) For every day getting latest free sarkari (government) jobs alert. If you have any doubt about this vacancy, you can ask anything through the comment form below or you can also submit contact form.
DELL Recruitment 2021
Technician, Technical Support
12th and Graduate.
Who can apply
All India Candidate
No Fees for All
Last date Apply Online
DELL Recruitment 2021 Salary:
Good salary as per rules.
Job Location: Across India
Minimum Age: 18 years
Maximum Age: As per rules.
Role & Responsibilities:
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
Should be willing to work in shifts in a 24 x7 work environment